Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Huddersfield SEAT have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
Huddersfield SEAT
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Huddersfield SEAT 09 May 2012
Very welcome, offered coffee etc
Read more...Huddersfield SEAT 09 May 2012
Always very courtious at Huddersfield Seat
Read more...Huddersfield SEAT 25 April 2012
friendly staff both on reception and also one of technicians who was in the reception area at the time
Read more...Huddersfield SEAT 11 April 2012
Everyone was helpful and positive from the outset.
Read more...Huddersfield SEAT 11 April 2012
Adrian was very polite, and made my wife and I very welcome
Read more...Huddersfield SEAT 11 April 2012
Very friendly, helpful and welcoming lady on reception.
Read more...Huddersfield SEAT 11 April 2012
On our second visit we were made welcome.I had previously asked to arrange a test drive in an Ibiza automatic which took 2 months to organise. I was called to say there was a acr available but it was a buyers weekend. I expalined we were wanting to test drive the car as i was trying a number of cars and that we would not be in the position to buy until the end of March........ cont.
Read more...Huddersfield SEAT 04 April 2012
The staff at Seat were very friendly and did a good job at making sure they were mo more problems with the car. There were very really friendly and very prompt getting the vehicle back to me. My car was cleaned both inside and out.
Read more...Huddersfield SEAT 28 March 2012
Young lady who dealt with me very professional and courteous
Read more...Huddersfield SEAT 09 March 2012
What was refreshing was that the salesperson (Amir) listened to what I was looking for rather than trying to sell me something I didn't want.
Read more...