smart of Newcastle
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Used Car Search
Can't find the car you're looking for?
Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at smart of Newcastle have scored a 100% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
To add a vehicle:
Simply click the 'add to My Vehicles' link on any vehicle.
To remove a vehicle:
Simply view all of your Vehicles, by clicking the 'view all My Vehicles' link above, then click the 'remove' link on any vehicle in the list.
SMART North East Newcastle 01 May 2013
very friendly staff
Read more...SMART North East Newcastle 02 April 2013
good explanation of structure of the day and arrangements to transport me home.
Read more...SMART North East Newcastle 25 January 2013
I was dropped off at the local shopping centre whilst my car was in for service and collected and made to feel like this was no bother at all very happy
Read more...SMART North East Newcastle 23 January 2013
Alison is very accommodating
Read more...SMART North East Newcastle 27 December 2012
Fantastic service from Alison
Read more...SMART North East Newcastle 05 December 2012
Always
Read more...SMART North East Newcastle 01 November 2012
Nice smiling faces
Read more...SMART North East Newcastle 17 October 2012
Met at the door, then taken to the service department, and greeted with a smile.
Read more...SMART North East Newcastle 11 October 2012
Car was collected and returned after service and MOT. The before service action was excellent and the driver from MB Newcastle was a credit to them.
Read more...SMART North East Newcastle 03 October 2012
Alison was very friendly and pleasant to talk to, I was made to feel very welcome.
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