smart of Swindon
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Can't find the car you're looking for?
Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at smart of Swindon have scored a 95% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
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Smart of Swindon 09 May 2013
excellent
Read more...Smart of Swindon 09 May 2013
Best customer care ever received.
Read more...Smart of Swindon 08 May 2013
Always polite and if you need to wait you are pointed to the coffee area - always a welcome part of a visit to the showroom
Read more...Smart of Swindon 12 April 2013
myself and my mother found the smart team at mercedes swindon very friendly and easy to talk to - linda seemed down to earth and able to communicate well
Read more...Smart of Swindon 10 April 2013
As always,I was greeted like an old friend,not a Motability customer.I was made to feel very welcome.
Read more...Smart of Swindon 20 March 2013
The environment is always welcoming
Read more...Smart of Swindon 07 March 2013
Your trainee salesman Matthew was absolutley marvellous. He was smart, very friendly and answered any questions we asked , was very conscientous and never ever pressurised us..I would recommend your service to anyone and was most satisfied both at the time and in the follow up.
Read more...Smart of Swindon 06 March 2013
I was made to feel very welcome, and offered refreshments whilst i waited
Read more...Smart of Swindon 06 February 2013
Lyn, your representative for Smart was friendly, welcoming and knowledgeable. Reception staff also to be commended.
Read more...Smart of Swindon 30 January 2013
Lynne was friendly and welcoming.
Read more...