Customer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at smart of Swindon have scored a 100% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
smart of Swindon
- Sytner home
- Sytner manufacturers
Select a manufacturer from the list below
- smart dealerships
Sytner smart dealers
Select a dealership from the list below
To add a vehicle:
Simply click the 'add to favourites' link on any vehicle.
To remove a vehicle:
Simply view all of your favourites, by clicking the 'view all favourites' link above, then click the 'remove' link on any vehicle in the list.
Smart of Swindon 18 May 2012
Lynn welcomed us as we came to her area and gave us time to look around then was wonderfully helpful answering our questions and arranging a test drive.
Read more...Smart of Swindon 25 April 2012
Richard was very good
Read more...Smart of Swindon 19 April 2012
The staff are always very helpful.
Read more...Smart of Swindon 18 April 2012
I was welcomed by the member of staff and offered access to the facilities in the showroom. I felt cared for during my visit.
Read more...Smart of Swindon 18 April 2012
Excellent service from collection at the railway station until I left.
Read more...Smart of Swindon 11 April 2012
It was very late in the day when we were looking around but staff were still happy for us to be there and stayed over closing time to complete the sale.
Read more...Smart of Swindon 05 April 2012
Not sure about the new layout for the service area ... it looks more like a hotel lobby, than somewhere that good mechanics and service managers work
Read more...Smart of Swindon 21 December 2011
Very friendly, good customer care, very proffessional
Read more...Smart of Swindon 23 November 2011
approachable and friendly staff.
Read more...Smart of Swindon 21 November 2011
I've always experienced a warm & professional welcome.
Read more...