Toyota World Birmingham Customer Testimonials

At Toyota World Birmingham, we continually promote excellent customer service, encouraging our team to show initiative and provide outstanding levels of customer care.

We are immensely proud when our customers take the time to let us know how pleased they were with our service; you can read these comments below.

We welcome our customer’s comments, positive or negative, as we strive to achieve our group aim of ‘The Best Company to do Business with’. If you would like to make a comment on the service you have received from Toyota World Birmingham, simply click here.

"Our appreciation to your Staff" Toyota World Birmingham

Oliver Lloyd is the one we thank the most, simply because he has put so much in for us since we decided to buy our new car. He was informative, friendly and most helpful. Mike Bowd (Finance) was also extremely helpful and we were pleased with the knowledgeable advice he has given us. Toby (Service) dealt with us recently when we bought our Corolla T-Spirit in for service. He kept us informed of developments and was understanding, respectful and prompt. If only all employees in the Motor Trade were as good as these three.

"Excellent After Sales Service" Toyota World Birmingham

I would just like to thank the staff at Toyota World, The Fort, Birmingham, especially Saj. Any problems have been dealt with efficiently and I have been provided with an excellent after sales service.

"I was very impressed with the service received from Sales Executive, Fareed Mulla" Toyota World Birmingham

I would like to commend Fareed Mulla with the excellent service we received when we recently had a test drive in the Toyota Yaris. Nothing was too much trouble for him and he was courteous and helpful at all times, offering helpful suggestions without being 'pushy'. I could not speak too highly of Fareed and his attitude and feel he is a credit to your sales team.

"The best experience I have received from any car dealership" Toyota World Birmingham

I would like to thank both Fareed and Mike for the professional way in which you transacted the sale of the RAV4. I have purchased many cars both for personal and business use and I can say that the experience of buying from Toyota and you both was the best I have experienced from any Car Dealership. It is my intention to come and see you both to extend my thanks personally.

"Much valued effort" Toyota World Birmingham

I would like to thank Mike Bowd and Rebecca Browning for your suggestions and efforts undertaken, in helping me obtain my car before the due date. Your much valued effort has saved me from a lot of inconveniences. The matter was dealt with very efficiently.

"Stress free" Toyota World Birmingham

Your Sales Executive was excellent and made the whole experience stress free and enjoyable.

"Our appreciation to your Staff" Toyota World Birmingham

"Most pleasurable experience" Toyota World Birmingham

I had work done on my car today and was very impressed with the efficiency and professionalism of Debbie Perry and Jayne Snelson. Over a period of time I have been impressed with the manner and attitude of Jayne and thought she was a one-off in your organisation. However I was pleasantly surprised to find that Debbie Perry also seems committed to excellent customer service. From Debbie at the desk, to the Technicians, sales staff to stores; all of whom have made it a most pleasurable experience for me to part with money for a “job well done.”