Toyota World Cardiff
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Can't find the car you're looking for?
Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Toyota World Cardiff have scored a 93% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
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Toyota World (Cardiff) 12 May 2013
was attended to by a very pleasant young man who dealt with our visit
Read more...in a excellent and courtesy manner
Toyota World (Cardiff) 09 May 2013
All members of staff met; sales, service, parts, driver, reception ,were pleasant, efficient and understanding.
Read more...Toyota World (Cardiff) 01 May 2013
Staff so helpful, hence the reason I came back to buy another Yaris.
Read more...Toyota World (Cardiff) 01 May 2013
Newspapers and coffee were offered as soon as I arrived.
Read more...Toyota World (Cardiff) 01 May 2013
We have delt with your company for some time now and always get first class service
Read more...Toyota World (Cardiff) 25 April 2013
went in to LOOK came out and had bought a new car.
Read more...Toyota World (Cardiff) 24 April 2013
As always in the past, the staff were polite and efficient.
Read more...Toyota World (Cardiff) 17 April 2013
The staff on the service reception were polite and enthusiastic.
Read more...Toyota World (Cardiff) 10 April 2013
Yes after several visits we were always welcomed warmly. And if left alone some one would ask if we were ok and being served. A popular showroom as it always seems busy.
Read more...Toyota World (Cardiff) 09 April 2013
Dealt with immediately on entrance and a smile from every member of staff. A lovely welcome
Read more...