Toyota World Solihull
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Can't find the car you're looking for?
Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Toyota World Solihull have scored a 92% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
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£11,995
Toyota World (Solihull) 08 May 2013
Extremely so. We contacted the dealership with a problem and they arranged to pick us up from home and take us to their premises.
Read more...Toyota World (Solihull) 06 May 2013
I am always made to feel welcome every time I visit !
Read more...Toyota World (Solihull) 01 May 2013
Receptionist extremely pleasant and helpful and always offers to help you to a coffee.
Read more...Toyota World (Solihull) 01 May 2013
interaction was a vehicle collect and re-deliver service so did not actually visist the showroom or location
Read more...Toyota World (Solihull) 03 April 2013
kept waiting too long about 15 minutes on collection
Read more...Toyota World (Solihull) 01 April 2013
Staff are always pleasant at the Solihull branch.
Read more...Toyota World (Solihull) 28 March 2013
We are always offered tea or coffee, current newspapers are always available and all the staff are friendly.
Read more...Toyota World (Solihull) 27 March 2013
nice friendly staff
Read more...Toyota World (Solihull) 27 March 2013
Always, everyone is very polite and friendly but professional.
Read more...Toyota World (Solihull) 16 March 2013
expected visit,greeted like a friend
Read more...