Harrogate Volkswagen
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Can't find the car you're looking for?
Let us find it for youCustomer Satisfaction Survey
We are passionate about customer service
We survey every customer to ensure we are meeting our customers’ needs and use this feedback to guide the on-going training and development of our dealership team.
We ask five simple questions:
- Did we make you feel welcome?
- Did we treat you fairly?
- Did we fully understand your requirements?
- Did you enjoy dealing with us?
- Do you intend on using our services again?
During the last three months the team at Harrogate Volkswagen have scored a 96% positive response to all of these questions.
We look forward to offering you a warm welcome to our dealership very soon, so you may be interested to read the latest feedback we received when we asked our customers:
Did we make you feel welcome?
We show all positive and negative comments, excluding (very rarely!) comments which are personal or potentially offensive.
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Harrogate Volkswagen 09 May 2013
It was relaxed and laid back, which is what I like.
Read more...Harrogate Volkswagen 08 May 2013
Chris is so helpful.
Read more...Harrogate Volkswagen 08 May 2013
My car was collected from my home address so I have not visited the showroom. I have on most occasions been well looked after
Read more...Harrogate Volkswagen 01 May 2013
Collette looked after me and was charming and extremely helpful. The whole experience was very pleasant - as indeed I have always found it since buying my Polo.
Read more...Harrogate Volkswagen 01 May 2013
Very friendly
Read more...Harrogate Volkswagen 17 April 2013
Excellent reception
Read more...Harrogate Volkswagen 17 April 2013
Going into somewhere for the first time is always a bit nervy, but been met at the door, and greeted by name was a pleasant surprise.
Read more...Harrogate Volkswagen 10 April 2013
The sales executive, James , was most helpful and knowledgeable.
Read more...Harrogate Volkswagen 10 April 2013
Kelly was a fantastic sales rep
Read more...Harrogate Volkswagen 10 April 2013
James was very helpful and made the experience fantastic.
Read more...