Wherever you are, we’re right by your side. MINI Teleservices is a collection of innovative and intelligent features which deliver greater convenience and efficient servicing processes. And what’s more, Teleservices is standard on MINI Hatch & Clubman models from March 2016 and Convertible models from July 2016.
MINI Teleservices enables connectivity between MINI and the car itself. This intelligent technology triggers an alert if the battery is low, if maintenance is required or if a service appointment is coming up.
What’s more, an instant connection with Roadside Assistance means help can soon be at hand, should it ever be required. As a result, drivers can enjoy greater peace of mind while staying focused on the essentials.
MINI Teleservices works alongside MINI Connected, to provide you with effective and continuous care throughout your MINI ownership. If you wish to change your MINI Service Partner, you can submit a request using the Teleservices form below.
As soon as a service is needed, your MINI’s service related data will be sent to your MINI Centre via Automatic Teleservice Call. Your MINI Centre are then able to retrieve this data, analyse it and contact you to arrange a service or maintenance appointment.
If the charge level of your MINI’s battery drops below a critical level, the MINI Teleservice Battery Guard will become active. If the reason for activation can be attributed to a technical fault, your MINI Centre will be notified immediately and will contact you to arrange an appointment.
If your MINI happens to run into technical difficulties, the MINI Teleservice Breakdown Call function allows you to contact Roadside Assistance directly from your car. Once contact is made with an Agent, detailed technical data is sent directly from your car to allow a quick and accurate remote diagnosis.
If you didn't sign up to Teleservices when you purchased your car, you can sign up by filling out the form below and either take a photo of it or scan it and email it back to us at firstname.lastname@example.org.