I do hope you are enjoying the experience of MINI ownership.

You didn’t compromise when you chose a MINI and we wouldn’t expect you to compromise on your future Aftersales requirements.

Customer satisfaction is paramount to us at Sytner, and for that reason I want to introduce to you and give you the peace of mind that Sytner Leicester’s Aftersales team is here for you when you need us.

We have a fantastic team of dedicated colleagues who are genuinely here to help you, be it Accessories, Parts, Service, Accident damage, Cosmetic/Alloy wheel repairs, faults or tyres.

I have added some useful points below but do feel free to contact the team if you have any questions.

Opening Hours

Service / Bodyshop / Parts:

  • 07:45 – 18:00 Monday to Friday
  • 08:00 – 14:00 Saturday (17:00 for reservations)

24hr online booking: https://sytnerleicesterbmw.bmw-retailer-service.co.uk/

We offer Drop&Go all day appointments, 90 minute waiting appointments, WiFi and refreshments, a local lift service and loan cars.

Drive Through

If you have not used us before………

Connected Drive

We also have a product Genius available 7 days a week that you can pop by and have a coffee with and ask any questions you may have on the functionalities of your systems or even in depth demonstrations.

Service Plans

There are a range of service plans and time scales available for you for peace of mind, in either pay monthly or upfront purchase. The funds are also transferable. For a quote or any questions please email the team on bmwservicepacks@sytner.co.uker

Sytner Drive

I would also like to advise you that we have activated your complementary Sytner Drive Accident Management.

Unfortunately, accidents do happen and dealing with the aftermath can be a stressful experience.

One call to 0116 28277000 and we will arrange 24hr recovery, speak to your insurance company, provide estimates and book your car into our Approved Bodyshop. We will also contact and deal with any third party claimants.

However small your accident; our dedicated team of experienced accident personnel will help to get you back on the road as quickly and painlessly as possible.

It is your legal right to decide who repairs your damaged vehicle, regardless of your insurance company’s advice. In fact we are more than confident that you would prefer to have your vehicle repaired by a BMW Approved Bodyshop, which not only preserves the BMW 12 year anti-corrosion paint warranty and future value, but also ensures the repairs are carried out to the highest safety standards that are required by BMW with BMW original parts.

Such is the confidence in our BMW Approved Repairs we will guarantee to take all Sytner customer cars in future part exchange and give market value regardless of the extent of the damage.


As a final thank you for buying from us, we will offer 15% off all accessories purchased within 30 days of your vehicle purchase. Do get in touch with a member of the team to take advantage, or take a look on line at our full range of accessories and lifestyle by visiting: https://shop.bmw.co.uk/sytnerleicester .

Useful contact numbers

24Hr BMW Assistance and Recovery:        0800 777111

Sytner Drive Accident Management:          0116 2827700

24Hr Accident Recovery :                            0800 777111

Service/Parts/Bodyshop :                            0116 2827700

Parts/Accessory email enquiries:                                           

Bodyshop Email :                          

I very much look forward to welcoming you in the future.

Sam Callender

Aftersales Manag