Congratulations to our team at Liverpool who have received recognition for their exemplary work with Motability scheme customers. We are proud to announce that Liverpool Volkswagen have been put forward for the high-regarded Motability Dealership of the Year annual award, following the success of their regional award.
Ahmed Mansoor, Head of Business at our Volkswagen site, said:
"What makes this award so special is that it's based on customer feedback and not figures. We always strive to provide a thorough high standard of service by meeting, and hopefully, exceeding our customers' needs. I am very proud that my team's hard work has been recognised."
The awards focus solely on customer feedback, with them being judged on how a business delivers the Motability scheme to its customers and the feedback received.
Last year our Liverpool dealership worked with more than 1,000 Motability customers through its sales and aftersales service. Peter Wilson, General Manager - Dealer Relations at Motability Operations, said:
"The focus of these awards is to thank our partners for providing a consistently positive customer service experience and recognise those who are setting a great example of how to do it well. Many congratulations to Liverpool Volkswagen."
Congratulations team and good luck!