Sytner Cardiff Motability Award
13/06/19

Sytner Cardiff Celebrate Customer Service Award at Motability Dealer Awards

We’d like to extend congratulations to our colleagues at Sytner Cardiff for receiving a regional award at the Motability Dealer Awards! Ran by the Motability Operations – the same people that run the Motability Car Scheme – the award recognises excellent customer service.

The Motability Dealer Awards were designed to recognise and reward dealerships and dealer groups that are industry-leading, specifically when it comes to the Motability Car Scheme. Ensuring that all dealerships follow best practice, the Dealer Awards cement exemplary customer service for all customers across the Motability Scheme’s national dealer network. 

Speaking of the awards Richard Osborne, Dealer Development Manager at Motability Operations Ltd, said:

“The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers.

“It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Sytner Cardiff. Many congratulations to them on their award.”

The awards are judged entirely by customer reviews and performance, with criteria being based upon how the scheme was delivered to them throughout their time with a given dealership or group.

The Motability Dealer Awards are held quarterly, with regional winners being entered into the national annual awards that are held at the beginning of the following year.

All dealerships across the Sytner Group network aim to offer only the very best customer service, so we’re delighted to see that Sytner Cardiff have been rewarded for their hard work with the Motability Scheme.

Celebrating their success at the Motability Dealer Awards Dean James, Head of Business at Sytner Cardiff, commented:

“All of us are incredibly proud to win this Motability Dealer Award and are pleased to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors.”

If you receive the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment, you may be eligible to exchange your weekly payment to lease a new car through the Motability Scheme (insurance, servicing, RAC breakdown assistance and replacement tyres are all also covered by the scheme).

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