Congratulations to our team at Liverpool who have received recognition for their exemplary work with Motability scheme customers
We are proud to announce that Liverpool Volkswagen have been nominated for the highly-regarded Motability Dealership of the Year annual award, following the recent success of their regional accolade.
Ahmed Mansoor, Head of Business at Liverpool Volkswagen, said: "What makes this award so special is that it's based on customer feedback and not figures. We always strive to provide a thorough high standard of service by meeting, and hopefully, exceeding our customers' needs. I am very proud that my team's hard work has been recognised."
The awards focus solely on customer verbatim, being judged on how effective the business delivers the Motability scheme to its customers and the level of service received.
Last year our Liverpool dealership worked with more than 1,000 Motability customers, delivering both a sales and aftersales services. Peter Wilson, General Manager - Dealer Relations at Motability Operations, said: "The focus of these awards is to thank our partners for providing a consistently positive customer service experience and recognise those who are setting a great example of how to do it well. Many congratulations to Liverpool Volkswagen."
Congratulations team and good luck!