Our primary objective when visiting Sytner is to make each customer's experience as convenient, positively memorable and as bespoke as possible. We genuinely hope to retain your aftercare business for many years to come and appreciate we can only earn that right with great value service – put us to the test and give us your feedback!
We pride ourselves on staff retention and investment in training, that is why Sytner have been voted 2nd in the Sunday Times Best Company to work for. We have highly trained and experienced team members working hard to deliver the very best quality of vehicle servicing and repair. It's important to know that your Mercedes-Benz is serviced by highly trained technicians who understand the performance engineering of your car. However, we do not expect you to pay unfairly for this privilege, we regularly undertake price comparisons and you'll find us eager to Price Match any other genuine like for like quotation.
Our Mercedes-Benz retailers will perform a full 'A' or 'B' car service, according to our guidelines. Parts are only changed when scheduled for replacement, and we give you written confirmation of all work carried out.
There are many benefits to having your car serviced at a Sytner Mercedes-Benz retailer including:
Pre-service check - When you drop-off or we collect your car, we'll carry out a pre-service check to diagnose any problems you may have noticed.
Mercedes-Benz trained technicians - Our technicians have the most up-to-date skills, and are specifically trained to work on Mercedes-Benz cars on a regular basis
Free service measure updates - If Mercedes-Benz have introduced updates to your car, we will know about them and implement them for you free of charge
Mercedes-Benz GenuineParts - We use Mercedes-Benz Genuine Parts, to ensure perfect fit first times, peace of mind, vehicle performance, safety and all with a two year
European-wide warranty - Complimentary Roadside Assistance In the unlikely event your Mercedes-Benz breaks down at the roadside, we'll arrange prompt assistance for you
Up-to-date Mercedes-Benz service record - Having your car serviced by us means you will maintain your Mercedes-Benz service record. This may help improve your car's value when you come to sell it or trade in it.
Mercedes-Benz Car Clean - We'll give your Mercedes-Benz a thorough clean inside and out after its service. So you can beassured when you pick up your car it will be in an immaculate condition
Complimentary Club membership - All customers that have their car serviced with one of our retailers will receive an annual membership 'The Club' which includes a number of benefits such as Free Car Washes & Health Check along with Free Oil and Screen wash top ups when required.