CUPRA Connect Software Updates

To keep everything running smoothly,  you need to always have the latest software version for CUPRA CONNECT.  Just like your smartphone, it's easy to keep it up to date.

No need to visit a Retailer

All updates are done remotely

If a software update is available for your CUPRA,  you will see either a pop up message or a red dot on the top right of the screen of your infotainment system. 

You can swipe downwards on the screen to see all notifications, including the update, if available.

Before accepting the update, please check the following is in place as the software may not be installed :

  • Ensure your CUPRA is registered in the CUPRA CONNECT app*

  • The Primary User** is connected to the vehicle. 

  • The system is not in maximum privacy mode^.

To download and install an update, the ignition must be switched on and the car must be stationary. The update will pause and resume automatically.

If you're not sure or have any questions, contact CUPRA North Wales Retailer for further assistance.  

Here to help

Need further assistance?

If things aren't working as expected, you can always contact our dedicated helpline on 00800 6000 40. 

SEAT Connect

*All software updates are covered under the CONNECT Safety and Service package which is covered for 10 years.  If you have not enrolled or renewed your CUPRA for twelve months, you will be prompted to renew your subscription for other CONNECT services such as Remote Access.  Please note that this is not mandatory.

** All users are considered Guest Users when they first log in to a connected vehicle. To access the full suite of CONNECT functions, including remote software updates, the vehicle must have a Primary User assigned. 

^ CONNECT users can choose from four different privacy modes which determine the level of data sharing from the vehicle. Maximum Privacy mode is often the default mode when CONNECT enrolment is first carried out but this will not accept any remote software updates. Users who have left their vehicle in this mode will need to change it temporarily to a more open setting.