Partnership with InterpretersLive!
We are pleased to continue our partnership with sign language interpretation provider, Sign Solutions, which improves accessibility for Deaf customers across our dealerships.
Since June 2021, Sign Solutions’ InterpretersLive! video remote interpreting service has been available in all of our dealerships, allowing Deaf customers who use British Sign Language (BSL) as their first language to easily communicate with our colleagues through a BSL interpreter on an iPad.
Michelle Mirfin, HR manager, said: ‘One of Sytner’s team philosophies is to embrace diversity and inclusivity.
‘So to be able to incorporate the InterpretersLive! service within our Sytner Mercedes-Benz dealerships further supports our local deaf communities.
‘The platform is easy for our staff and customers to use and removes communication barriers by enabling them to communicate in person straight away.
‘It means we can fully support our deaf customers and provide them with the best experience possible.’
The qualified and registered interpreters work on demand, and BSL users can book their preferred interpreter before joining the video session securely via an app, where the interpreter will be waiting for them.
For more information on InterpretersLive! and all the excellent work they do, click the link below.