Important Customer Information
Our workshops have reopened to support all of our customers. However to ensure the safety of our customers and colleagues, service and workshop bookings are by appointment only. Please call the dealership directly or complete this form to schedule your booking.
If your service requirements are urgent, please let us know so that we can prioritise your booking.
What should I expect from my workshop visit?
The safety and well-being of our customers and colleagues is our number one priority, so to ensure this, we have put together a detailed plan to guide us through the re-opening process.
This plan includes numerous social distancing and enhanced hygiene measures, new operating processes and the widespread introduction of personal protective equipment to ensure the safety of our colleagues and customers alike. A full copy of the plan is available to read here
We’ve also created a handy guide, to give you more of an idea of what your next visit to one of our workshops will look like, including a short, helpful video. Read the guide here
No-one knows your Volkswagen better than we do. So you can relax when your car is in for service, maintenance or repair, knowing it's in the safe hands of experts who have the latest Volkswagen training and access to our advanced tools and technology.