Sytner Group Buy Online
Browse | Buy | Delivered

With Sytner Group’s new Buy Online feature, you can now purchase your perfect car with all the confidence of buying from a main dealer without ever having to leave your home. Browse over 6,000 cars, apply for finance online and have the car delivered to your door. Find out everything you need to know, below!

Frequently Asked Questions

How do I purchase a car?

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To begin, you will need to create an online account and place a reservation against the vehicle(s) of your choice. We will then contact you promptly and invite you into the dealership, where you are welcome to test drive the car. Your dealership sales team will then help you to purchase your car, providing support with finance and protection services along the way.

Can I walk into a dealership to purchase the car I want, without reserving online?

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You are most welcome to visit a local Sytner dealership and purchase a vehicle with us directly, however, the reservation capability is there to give you peace of mind that a specific vehicle you want is set aside for you.

How long is my vehicle reserved for?

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We will reserve the vehicle of your choice for 48 hours, from the date your reservation payment fee is confirmed by email. The stocking dealership will be in touch within this time to confirm next steps.

Can I reserve more than one vehicle?

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You are welcome to individually reserve as many vehicles as you wish.

Can I reserve a vehicle at one dealership and test drive it at another Sytner dealership?

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You must attend a test drive at the location of the vehicle as displayed on the website. The vehicle cannot be transferred between dealerships at this time, when reserved online.

How much is the reservation fee?

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The cost of reserving will depend on the total cost of the vehicle, but can be displayed within the pop up that appears when you click on the ‘Reserve’ button on the vehicle page. Typically, our reservation fee breaks down as followed: For vehicles under £20,000, the reservation fee is £500. For vehicles between £20,001 and £50,000, the reservation fee is £1000. For vehicles between £50,001 and £70,000, the reservation fee is £1500. For vehicles over £70,001, the reservation fee is £3000. For vehicles over £100,000, you will directed to contact one of our dealerships to proceed.

Who handles your reservation fee payment?

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We use WorldPay – a safe, approved and trusted payments service to manage the reservation fee transaction, so that you can reserve your car online safely and securely.

Are my credit/debit card details stored anywhere?

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The Sytner Group do not view or store any credit/debit card information. Your card details are processed by WorldPay, a PCI level 1 compliant service provider. Any payment transactions will be encrypted using WorldPay’s authenticated payment system for your security and peace of mind.

What happens if I decide I don't want the vehicle?

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Wasn’t your cup of tea? No worries, we’ll refund your reservation fee in full. You can cancel the reservation fee at any time, and once processed, you will be refunded within 3-5 working days. To cancel your reservation, simply contact the dealership where the vehicle is located. You’ll find the dealership contact details in your ‘My Account’ area, and in your Reservation Confirmation email. Just have to hand your reservation number, name and vehicle you have reserved to help us identify you.

Is the reservation fee used as part of my deposit?

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Yes, we will deduct your reservation fee from the deposit of your new car should you wish to proceed with the sale.

How do I apply for finance?

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Start by searching through our selection of used cars, once you have found the one you were looking for you will be presented with more details. Here you will have the ability to personalise a finance quote that suits your needs. Once you are happy with your quote, you can apply for a specific finance product and begin our simple 4-step journey.

Can I add a part exchange?

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Yes. When you are using our finance calculator, you are able to get a valuation for your current vehicle and add this to your deposit if you wish.

How do I know I am eligible to apply?

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You are eligible to apply for finance if; you are aged 18 or over, have an annual income that comfortably covers your monthly payments, have a current bank or building society account in the UK and you are free of bankruptcy.

Can I collect my vehicle from a dealership closer to me?

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Yes. As you are going through your finance application, you will have the opportunity to select from a franchise Sytner dealership to collect your vehicle from. The fee incurred here is paid at the dealership when you go to complete your purchase.

What if I have outstanding finance?

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We are here to help you, the value of your part exchange may well cover any outstanding finance if not we can talk through the other options at your chosen dealership.

What if I want to speak to someone about my application?

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Feel free to contact your chosen dealership to request an update. Even during these challenging times, someone should be available between 8.30am and 5pm Monday – Saturday to assist you. Alternatively, you can get in touch via buyonline@sytner.co.uk.

Can I add GAP insurance?

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One of our experts at your chosen dealership will check you and your vehicle are eligible and we will help organise it for you.